Skip to main content

Effective Management of Security Incidents




You'll be excited to hear that we released an additional tab under the Risks view of our product, to enable Incident Management. The Incidents tab surfaces the highest fidelity alerts that should be prioritized in terms of investigations and/or proactive hunting and enables management of those incidents.

Here's what you need to know about this new tab:

What are the Key features?

  • Visualization - dashboards and tables summarizing incidents
  • Creation - create/edit incidents, manually or automatically
  • Notification - set up notification options (Ticketing, Slack, Email, etc.)
  • Workflow - assign & change status of incidents
  • Investigations - investigate incidents, pivot to alerts, search, or the graph canvas

What dashboards are available?

  • View Incidents by status and priority
  • View trending metrics, such as # of open incidents over time
  • Filterable table with time, description, priority, status, affected entities, and more

How are Incidents created?

  • Incidents can be created manually from one or more individual alerts
  • Alert clusters, which are chains of interrelated alerts, automatically create incidents by default
  • Rules and anomalies can be configured to create incidents (for example, create an incident for all critical Wildfire alerts)

What notification options are available?

  • Out of the box notification options include Email, Slack, ServiceNow
  • Users can add their own integrations or request additional integrations

What workflow is enabled?

  • Users can sort incidents by time and priority
  • Users can assign incidents to users of Sift Security
  • Users can change the stage of incidents (e.g. Analysis, Remediate, Closed)
  • Users can provide feedback on the incident (e.g. False Positive)

What investigations and remediation capabilities are possible?

  • Users can see all the alerts that constitute an Incident
  • Users can see the raw details in Search
  • Users can investigate the Incident using the Graph Canvas, visualizing the alerts and context
  • Users can select from out of the box integrations to take action
  • Users can add custom integrations to facilitate remediation


For further reading, check out docs.siftsecurity.com, and learn more about how to take advantage of these new incident management capabilities.







Popular posts from this blog

Sift Joins Netskope, the Cloud Security Leader

Four years ago, we started Sift with the mission of simplifying security operations and incident response for the public cloud. In that time, we have assembled a fantastic team, created an innovative cloud detection and response solution, and have worked with many market-leading customers. I’m delighted to share that we’ve taken yet another step forward — as announced today, Sift is now officially part of Netskope. You can read more about this on Netskope CEO Sanjay Beri’s blog or in the official announcement on the Netskope website.
For our customers, investors, partners, and team, this is an exciting new chapter. Let me tell you why we’re so excited.  Since the beginning, Netskope has had an unmatched vision for the cloud security market. Having started in 2012, they initially focused on SaaS security and quickly followed that with IaaS security capabilities. Six years later, they are now more than 500 employees strong and used by a quarter of the Fortune 100. They are a leader in …

Sift Security Tools Release for AWS Monitoring - CloudHunter

We are excited to release CloudHunter, a web service similar to AWS CloudTrail that allows customers to visually explore and investigate their AWS cloud infrastructure.  At Sift, we felt this integration would be important for 2 main reasons:
Investigating events happening in AWS directly from Amazon is painful, unless you know exactly what event you're looking for.There are not many solutions that allow customers to follow chains of events spanning across the on-premises network and AWS on a single screen. At Netflix, we spent a lot of time creating custom tools to address security concerns in our AWS infrastructure because we needed to supplement the AWS logs, and created visualizations based on that data.  The amazing suite of open source tools from Netflix are the solutions they used to resolve their own pain points.  Hosting microservices in the cloud with continuous integration and continuous deployment can be extremely efficient and robust.  However, tracking events, espec…

Integration with Amazon GuardDuty

What is Amazon GuardDuty?
Amazon GuardDuty is a continuous security monitoring platform that analyzes and processes VPC flow logs, AWS CloudTrail event logs and DNS logs. It uses threat intelligence feeds, such as lists of malicious IPs and domains to identify malicious activity within your AWS environment.
You can enable the GuardDuty Service through your Amazon Console. Once there, you are then presented with the GuardDuty dashboard, as shown in the example below:














Finding are rated as High, Medium or Low on the dashboard and have the following meaning:  

Highfindingsindicates that the resource in question is compromised and is actively being used for unauthorized purposes.

Medium findings indicates suspicious activity, for example, a large amount of traffic being returned to a remote host that is hiding behind the Tor network.

Low findingsindicates suspicious or malicious activity that was blocked before it compromised your resource.

Integrating CloudHunter with GuardDuty

CloudHunter integr…